We sincerely hope that you will be pleased with your new product from Attainability and are confident that it will give you many years of reliable service.
However, if you are not entirely satisfied with your purchase or do not find it helpful for your condition, please notify us within two weeks of receipt.
Products must be returned in their original packaging and in “as new” condition to the address below for a full refund less shipping/re-stocking charge. Any loss or damage will be charged at our discretion. Return labels will be emailed on request so that the item can be collected by a carrier or taken to a local parcel drop off point.
The collection/restocking charge is £50 for a U-Step, £25 for Gyenno Bravo Classic/Twist spoon and £20 for a LaserCane or LaserCue.
Refunds will be made using the same payment method that was used for the purchase and will be processed on receipt of the item in good condition back at our premises.
For any queries regarding this guarantee, please call us on 01743 245277 or 07778 435424 or via our contact form